ADA Paratransit

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In accordance with Americans with Disability Act (ADA) of 1990, the ADA Complementary Paratransit service is a shared ride, curb-to-curb service to ADA-eligible passengers. Service is provided over a 3/4 mile radius of the fixed-route bus system throughout the City of Conroe. Both origin and destination of the trip must be within the eligibility area. Trips can be scheduled up to 7 days in advance, up to the day before the trip. Passengers will be charged $2.00 for one-way trips. Companions accompanying an ADA eligible passenger will pay the same fare as the ADA eligible passenger. Personal care assistants (PCA) may ride with an ADA eligible passenger free-of-charge.

Complaints or compliments can be filed to the ADA Coordinator in person at 505 West Davis Street, Conroe, Texas 77301, in writing to P.O. Box 3066, Conroe, TX 77305, by email at, or by calling (936) 522-3526, 8:00 a.m. to 5:00 p.m., Monday through Friday.  Click here for the ADA Complaint Form. 

Las quejas o cumplidos pueden ser presentadas en persona al Coordinador del ADA en 505 West Davis Street, Conroe, Texas 77301, enviadas al P.O. Box 3066, Conroe, TX 77305, enviadas por e-mail a través de, o llamando al (936) 522-3526, de 8:00 A.M. a 5:00 P.M., de Lunes a Viernes. Clic qui para obtener el formulario de queja ADA.

ADA eligibility requires passengers to complete the ADA Paratransit Program Eligibility Application below. 

  • ADA Paratransit Services Brochure
  • ADA Complementary Paratransit Program Eligibility Application 
  • ADA Rider's Guide 
  • ADA Complementary Paratransit Plan
  • No Show Policy
  • Política de Citas Pérdidas

  • Click on the icon to view the Conroe Connection GIS Route Map Application.  

    Conroe ADA Eligibility Area